Friday, May 6, 2011

Data Backups - What are you trying to protect?

We are all told very frequently that we need to back up our data. Very few people actually like to do the backup and then monitor what is really happening. But, just like with real world insurance...nobody cares until until you actually lose something...then everybody wants protection.

Business data falls much the same way into these categories.

But the bigger question I think, is from what are you protected?

You can do all sorts of backups to protect against accidental file deletion and be protected. But when you leave the USB backup drive or tape right next to the server, your protection is not that great. If a fire, flood or theft occurs, the backup you did is gone as well.

Take the case of all those people in Japan who recently lost everything. I am sure some people were doing off site backups and taking data to home offices or second locations. They thought they were doing everything right. But when a massive tsunami destroyed both locations...all data was gone.

Today, there are many online backups that are VERY cost effective. These CLOUD BACKUPS put you back in control.

Once you have had a moment to think about your data, you probably need to talk with someone who deals with this stuff all the time.

Give ACE a call or drop me an email to see what is possible for your company...

Tuesday, April 19, 2011

What is old is new again - malicious bogus programs that invade

Several years ago Microsoft wrote a greate article about bogus software that gets installed on your PC and tells you alarming messages about how infected your computer is...and then "offers" (for a fee) to remove the programs. Of course it is all a nighmare and not true. The ultimate goal of these tricksters is to con you into paying them money.

Here is a link to the 2008/2009 epedemic that broke out:

Well it seems these bandits are up to their old tricks again using almost the same game.

Except now they are using school web sites, commerce web sites and places like Facebook, etc. to try and trick you into loading the bogus software then sticking you with the removal and repair fees.

Be very careful.

Also know ACE now has a very low cost monthly way for you to completely protect all your PCs...give me a call for details.

Thursday, March 17, 2011

Viruses and Malicious Software

It sure seems like we have been under attach lately. Lots of people are getting hit by the bogus antivirus software and other trojans that are very difficult to remove.

Where are they coming from and how are they getting into systems?

Watchguard (the firewall router company) recently had a partner event that reviewed the sources.

Many are coming from holes (un-patched software holes) in other programs like Adobe Reader, JAVA, Flash Player and more.

To best protect yourself it is now extremely important for you to patch not only Windows...but all of these other subsystems.

And because all of these programs have hooks into web browsers like Internet Explorer, Mozilla Firefox, can trigger the attackers ability to get into your system by merely looking at web pages that seem to be reputable.

This is a very tough problem to attack. Check out what the professionals have to say:

Stay tuned - ACE will try and keep you as up to date as possible.

Tuesday, June 22, 2010

Microsoft Online Services - CLOUD SERVICES

Microsoft has been making a huge investment in hardware just east of the mountains near Quincy, WA. They built only a few of these data centers for the entire US. The one in WA State covers all service west of the Mississippi River and is in our back yard! The Microsoft offerings are called Business Productivity Online Services (BPOS), Exchange Online, Sharepoint Online, Live Meeting and Communicator.

What is cloud computing? Some define it as online documents, SPAM filtering for your email, sales and document sharing tools. Now is the time to try out these products and make cost effective use of your resources.
Call or email today.

NOTE: the BBC was recently allowed access into this Microsoft facility and shot a 3-minute video you can see online. Click here to watch.

Monday, November 9, 2009

Windows 7 - Lunch and Learn

If you are in the Bellevue, WA area and have time for a free lunch on December 9 or 10, 2009. Drop me an email:

I will be teaming with Comcast and having a presentation on Windows 7:Upgrade the Desktop...things you need to know as a business professional. Remember that Windows XP was released in October 2001 - eight years ago last month! It has served us well, but new technology is right around the corner and you will need Windows 7 to make it run fast on new systems.

Come get some education and a free lunch.

Call to RSVP - 206-5551-7000

Thursday, September 17, 2009

New Versions, New Releases, New Software

It appears that now that summer is over, all of the programmers are back to work and on target to release new products, intermediate version releases and whole new operating systems. There is a lot of exciting news to release and I will have a major post at the end of the month.

One new thing that you may have heard about is the new Windows release of the operating system that will replace Vista called 'Windows 7'. It is on target and committed for October 22 to be released to the public. There is a lot of excitement and apprehension all tied together in this upgrade. In addition to the Windows Desktop Update there is a Server Update and very shortly after that a new version of MS Office (Office 2010) that is just on its heels. Microsoft is working very hard to release some new products that will increase worker productivity. I just got a first glimpse demo at the Microsoft campus yesterday by the product manager. It looks good!

Fall 2009, even though we are in tough economic times, looks to be a very busy time in the computer world.

Let ACE help you navigate these new changes and make cost effective implementations of new technology as it makes sense for your business. Please call or email me any quesitons.

Wednesday, February 25, 2009

Changes with AVG AntiVirus in March 2009

As your computer support professional, I keep track of important software that I recommend and install for all my clients. My preferred anti-virus solution has been and still is AVG Anti-Virus. In the transition from 2008 to 2009 AVG has been working very hard to stay ahead of all of the "bad guys" by releasing lots of patches and updates. (Transition from 7.5 to 8.0 and now 8.0 to 8.5). Some of these transitions have been smooth but some have required multiple reboots to upgrade properly.

Anti-virus protection is a critical component to be managed on your computers. Fast and efficient systems yield better service and more satisfied customers.

News from AVG: Version 7.5 Discontinued.

Support for the AVG 7.5 Free product will end February 25, 2009.

Only Extension: Full support for all paid AVG 7.5 products has been extended until April 30, 2009. This support covers all home and business solutions (except AVG Anti-Spyware) and includes all updates and 24/7 technical and sales support.

All ACE business customers should be using the paid version at the office and on office PC's and laptops. Those legally using the free version on home PC's and laptops will need to upgrade.

AVG Version 8.5 to release March 2, 2009.

My reason in alerting you to this update is to make sure you are aware of the upgrade that will be coming and schedule some time to make an orderly transition at your business. Give me a call if you have any questions or would like to schedule some upgrade time. As always with AVG...they do support older versions for many months after releases of new versions. To get a trial of the new version contact me and get a new free license key which I will convert for you from your original active license